Legal documents
Contact
Write to us to ask a question, report a problem, register your business, exercise your privacy rights or talk about LUM360 services. A person on the team reads every message.
- Emailcontacto@lum360.com
- WhatsApp+52 998 222 3447
- Phone+52 998 222 3447
- AddressSupermanzana 320, Manzana 1, Lote 3, Cancún, Quintana Roo, Mexico
What would you like to write about?
| Reason | What to include | Suggested subject |
|---|---|---|
| Help or a bug | The page, what you expected and what happened. A screenshot helps. | Help with lumHUB |
| Register or change a business listing | Business name, locality and the correction you need. To get started, use For your business. | My business on lumHUB |
| Correction to a Pulso story | The story’s link and the fact to correct, with its source. | Story correction |
| Privacy and account deletion | See the Privacy or Delete account; the procedure is there. | Rights over my data |
| LUM360 services | What you need: website, photography and video, local SEO or virtual tour. | LUM360 services |
Before you write
- Do not send us passwords or bank details. If you need to exercise privacy rights, we will ask you to prove your identity.
- Write from your account’s email if your question is about it.
- Do not include sensitive data that is not needed.
Who we are
lumHUB is a product of LUM360, based at Supermanzana 320, Manzana 1, Lote 3, Cancún, Quintana Roo, Mexico. More at lum360.com.